Zendesk pricing
by ZendeskAI agents
$149 / seat / monthZendesk Suite Professional · billed monthly
Zendesk Suite Professional costs $149 per agent a month, or $115 per agent a month billed yearly, with 10 AI agent automated resolutions per agent each month. Suite Team is $69 ($55 yearly) per agent with 5 automated resolutions per agent. Extra automated resolutions are $1.50 each as a committed purchase or $2.00 pay as you go. Suite Enterprise is by quote.
4.52 on App Store · 4,230 ratings Below typicalCheapest paid$55/seat/moSuite Team, billed yearly
Top tier$149/seat/moSuite Professional
DevCosts user score3.8/5 Below typical · 4,230 ratings on App Store Every plan, side by side
3 plans · prices in USD, before tax| Plan | Monthly | Yearly (per month) | Usage | Seats | Best for |
|---|---|---|---|---|---|
| Suite Team | $69 /seat | $55 /seat | 5 resolutions / agent / mo | 1–any | Small support teams |
| Suite Professional | $149 /seat | $115 /seat | 10 resolutions / agent / mo | 1–any | Growing support teams |
| Suite EnterpriseContact sales | Custom | — | — | Any | Large companies |
★ User ratings · 4,230 ratings from 1 listing on App StoreHow the score works →
How users rate Zendesk
DevCosts user score 3.8/ 5 Below typical Compared with similar tools on the same store, where 4.0 is typical · high confidence
Star ratings as shown on each store, checked 10 Nov 26. We store the numbers only, never review text, and ratings never depend on advertising or affiliate links.
Usage limitsOfficial
How much you actually get
Suite Team5 automated resolutions per agent / month
Suite Professional10 automated resolutions per agent / month
All paid plansExtra automated resolutions: $1.50 each committed, $2.00 each pay as you go
Official limits from the vendor's own pages.
Cost calculatorPick a plan to see its price and what it includes
What will you pay, and what do you get?
Plan
Billing
$115
per month · $1,380 per year · billed yearly
Saving $408 a year
What you get on Zendesk Suite Professional
Growing support teams
Everything in Suite Team, plus:
- Admin Copilot
- App Builder
- AI writing tools
- Skills-based routing
- IVR phone tree
- 10 automated resolutions per agent a month
Usage10 resolutions / agent / mo
Official limit10 automated resolutions per agent / month
Similar tools, cheapest paid planCompare Zendesk with any tool →
Zendesk against the closest alternatives
Zendesk $69 Suite Team · 5 automated resolutions per agent / monthSiteGPT $59 Starter · 1 chatbot, up to 4,000 GPT-4.1-mini or 400 GPT-4.1 messages a month, 1,000 pages, 10 files, 1 memberDocsBot AI $49 Personal · 1 bot, 5,000 source pages, 5,000 AI credits a month, 3 actions per bot, 1 team userCrisp $45 Mini · 4 seats, $5 of AI credits a month (about 90 automated conversations), 5,000 customer profiles
Price changes · ZendeskNewest first
Every price and limit change
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Prices from zendesk.com/pricing How we collect prices Some links are affiliate links; they never change the prices or the order shown. Disclosure