Intercom · what it costsby Intercom
$39 / seat / monthIntercom Essential · billed monthly
Intercom Essential costs $39 a seat a month, or $29 a seat a month billed yearly, plus $0.99 for each Fin AI Agent outcome. Advanced is $99 a seat ($85 billed yearly) and Expert is $139 a seat ($132 billed yearly). Fin also works on your existing helpdesk for $0.99 per outcome, with a 50-outcome monthly minimum.
Cheapest paid$29/seat/moEssential, billed yearly
Top tier$139/seat/moExpert
Every plan, side by side
4 plans · prices in USD, before tax| Plan | Price | Yearly (per month) | Usage | Seats | Best for |
|---|---|---|---|---|---|
| EssentialFin AI Agent is billed on top at $0.99 per outcome. New customers save an extra 35% on annual Essential ($19 a seat a month) for as long as they stay subscribed. | $39 /seat | $29 /seat | Fin at $0.99 / outcome | 1–any | Individuals, startups and small businesses |
| AdvancedFin AI Agent is billed on top at $0.99 per outcome. | $99 /seat | $85 /seat | Fin at $0.99 / outcome | 1–any | Growing support teams |
| ExpertFin AI Agent is billed on top at $0.99 per outcome. | $139 /seat | $132 /seat | Fin at $0.99 / outcome | 1–any | Large support teams |
| Fin AI Agent (any helpdesk)Minimum 50 outcomes a month; no seat, setup, integration or platform fees. | $0.99 per 1 outcome | — | 50 outcomes / mo minimum | — | Teams keeping their current helpdesk |
Usage limitsOfficial
How much you actually get
EssentialFin AI Agent charged at $0.99 per outcome (a confirmed resolution, no further help requested, or a completed workflow including handoffs)
AdvancedIncludes 20 free Lite seats; Fin AI Agent charged at $0.99 per outcome
ExpertIncludes 50 free Lite seats; Fin AI Agent charged at $0.99 per outcome
Fin AI Agent (any helpdesk)50 outcomes a month minimum at $0.99 each
Official limits from the vendor's own pages.
Cost calculatorPick a plan to see its price and what it includes
What will you pay, and what do you get?
Plan
Billing
$29
per month · $348 per year · billed yearly
Saving $120 a year
What you get on Intercom Essential
Individuals, startups and small businesses
Fin AI Agent is billed on top at $0.99 per outcome. New customers save an extra 35% on annual Essential ($19 a seat a month) for as long as they stay subscribed.
- Fin AI Agent for service, sales and ecommerce ($0.99 per outcome)
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
- Public help center
UsageFin at $0.99 / outcome
Official limitFin AI Agent charged at $0.99 per outcome (a confirmed resolution, no further help requested, or a completed workflow including handoffs)
Similar tools, cheapest paid planCompare Intercom with any tool →
Intercom against the closest alternatives
Intercom $39 Essential · Fin AI Agent charged at $0.99 per outcome (a confirmed resolution, no further help requested, or a completed workflow including handoffs)Chatbase $40 Hobby · 700 message credits / monthLindy $49.99 Team · 5,000 credits / month, pooledBotpress $150 Plus · 250 conversations / month; +100 for $65
Pay lessAll discounts →
Discounts, credits and local prices
Intercom Early Stage program−93% in year 1
Intercom 14-day free trial14 days free
Price changes · IntercomNewest first
Every price and limit change
- No changes recorded yet.
Prices from intercom.com/pricing How we collect prices Some links are affiliate links; they never change the prices or the order shown. Disclosure