AI agents / Text (formerly LiveChat) pricing Verified 13 Nov 2026, 12:00 UTC Source text.com/pricing
Text (formerly LiveChat) pricing
by TextAI agents
$25 / seat / monthText (formerly LiveChat) Essential · billed monthly
Text Essential costs $25 per user a month, or $19 a month billed yearly, and includes 1 AI Agent with 10 AI resolutions a month. Growth is $99 per user ($79 yearly) with 10 AI Agents and 200 resolutions a month. Extra AI resolutions are $49.50 per 50. Enterprise is a custom offer.
4.32 on App Store · 112 ratings Below typicalCheapest paid$19/seat/moEssential, billed yearly
Top tier$99/seat/moGrowth
DevCosts user score3.7/5 Below typical · 112 ratings on App Store Every plan, side by side
3 plans · prices in USD, before tax| Plan | Monthly | Yearly (per month) | Usage | Seats | Best for |
|---|---|---|---|---|---|
| Essential | $25 /seat | $19 /seat | 10 AI resolutions / mo | 1–any | Small teams |
| Growth | $99 /seat | $79 /seat | 200 AI resolutions / mo | 1–any | Scaling teams |
| EnterpriseContact sales | Custom | — | — | Any | Large companies |
★ User ratings · 112 ratings from 1 listing on App StoreHow the score works →
How users rate Text (formerly LiveChat)
DevCosts user score 3.7/ 5 Below typical Compared with similar tools on the same store, where 4.0 is typical · medium confidence
Star ratings as shown on each store, checked 13 Nov 26. We store the numbers only, never review text, and ratings never depend on advertising or affiliate links.
Usage limitsOfficial
How much you actually get
Essential10 AI resolutions / month; 10,000 API calls / month; 50 live visitors tracked; 3 proactive campaigns
Growth200 AI resolutions / month; 20,000 API calls / month; 400 live visitors tracked; 30 proactive campaigns
All plansExtra AI resolutions: 50 for $49.50
Official limits from the vendor's own pages.
Cost calculatorPick a plan to see its price and what it includes
What will you pay, and what do you get?
Plan
Billing
$19
per month · $228 per year · billed yearly
Saving $72 a year
What you get on Text (formerly LiveChat) Essential
Small teams
- 1 AI Agent with 10 AI resolutions a month
- Live chat and ticketing inbox
- Workflow automation (3 rules, 300 runs a month)
- AI Copilot with 5 reply suggestions per user
- Shopify selling features
- 10,000 API calls a month
Usage10 AI resolutions / mo
Official limit10 AI resolutions / month; 10,000 API calls / month; 50 live visitors tracked; 3 proactive campaigns
Similar tools, cheapest paid planCompare Text (formerly LiveChat) with any tool →
Text (formerly LiveChat) against the closest alternatives
Text (formerly LiveChat) $25 Essential · 10 AI resolutions / month; 10,000 API calls / month; 50 live visitors tracked; 3 proactive campaignsChatBot.com $25 Essential · 10 AI resolutions / month, 1 AI agentChatling $25 Starter · 1,750 AI credits/month, 2 agents, 2 seats, 10M characters, 1,000 email credits, 250 voice-input minutes, 1,000 resync creditsFreshdesk $23 Growth · First 500 Freddy AI Agent sessions included; extra sessions $49 per 100
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