AI agents / Salesforce Agentforce pricing Verified 7 Nov 2026, 12:00 UTC Source salesforce.com/agentforce/pricing
Salesforce Agentforce · what it costsby Salesforce
$500 / 100,000 creditsSalesforce Agentforce · Flex Credits · pay per result
Salesforce Agentforce Flex Credits cost $500 per 100,000 credits, so a standard agent action (20 credits) costs $0.10 and an Agentforce Voice action (30 credits) $0.15. Customer-facing agents can instead be paid at $2 a conversation. Per-user licences run from the $5 Agentforce User License (plus Flex Credits) and the $50 Coworker licence to $125 a user a month add-ons for Sales, Service and Field Service, $150 for Industries clouds, and Max Edition from $550.
Cheapest paid$5/seat/moAgentforce User License
Top tier$550/seat/moMax Edition
Every plan, side by side
8 plans · prices in USD, before tax| Plan | Price | Usage | Seats | Best for |
|---|---|---|---|---|
| Salesforce Foundations | $0 | — | 1–any | Trying it out |
| Flex Credits | $500.00 per 100,000 credits | $0.10 / standard action | — | Pay per action |
| Conversations | $2.00 per conversation | $2 / conversation | — | Customer chat agents |
| Agentforce User LicenseRequires Flex Credits | $5 /seat | — | 1–any | Company-wide access |
| Agentforce Coworker User License | $50 /seat | — | 1–any | Employee AI assistant |
| Agentforce add-onsAdd-on to a Salesforce cloud licence | $125 /seat | — | 1–any | Sales and service teams |
| Agentforce Industries add-onsAdd-on to an Industries cloud licence | $150 /seat | — | 1–any | Industry clouds |
| Max EditionFrom $550; contact sales | $550 /seat | — | 1–any | All-in Salesforce orgs |
Usage limitsOfficial
How much you actually get
Flex CreditsStandard action 20 credits, Agentforce Voice action 30 credits; unused Flex Credits do not roll over into later subscription terms
ConversationsBilled per conversation; cannot be combined with Flex Credits in the same org
Agentforce Coworker User License30MB of indexing per user a month
Max Edition2.75M Flex Credits per org per year
Official limits from the vendor's own pages.
Cost calculatorPick a plan to see its price and what it includes
What will you pay, and what do you get?
Plan
$50
for 10,000 credits · $500 per 100,000
What you get on Salesforce Agentforce Flex Credits
Pay per action
- $500 per 100,000 credits
- Standard Agentforce action uses 20 credits ($0.10)
- Agentforce Voice action uses 30 credits
- Customer-facing and employee-facing agents, Agentforce Voice and Slackbot
- Buy by pre-purchase or pay as you go (billed monthly in arrears)
- Usage tracked in Digital Wallet
Usage$0.10 / standard action
Official limitStandard action 20 credits, Agentforce Voice action 30 credits; unused Flex Credits do not roll over into later subscription terms
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Salesforce Agentforce against the closest alternatives
Salesforce Agentforce $5 Agentforce User License · Standard action 20 credits, Agentforce Voice action 30 credits; unused Flex Credits do not roll over into later subscription termsTidio $29 Starter · 100 billable conversations a month, 50 Lyro AI conversations (one time), 100 Flows visitors a month, 10 seatsIntercom $39 Essential · Fin AI Agent charged at $0.99 per outcome (a confirmed resolution, no further help requested, or a completed workflow including handoffs)Landbot €40 Starter · 500 chats and 100 AI chats a month, 2 seats
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